 Formations
QUALIFICATIONS
1996-1997 MASTER OF ARTS DEGREE IN ECONOMY (M.A)
Technical Currency Analyst
UNIVERSITY OF MADRAS, INDIA
Achieved equivalent and Certified by the « Academy of ORLEANS –TOURS, FRANCE »
1989-1991 BACHELOR OF ARTS DEGREE IN ECONOMY (B.A)
UNIVERSITY OF PONDICHERRY, INDIA.
ADDITIONAL QUALIFICATIONS
2003-2003 Diploma in Oracle 8i/9i
1 MONTH MICE (MANIPAL INSTITUTE OF COMPUTEREDUCATION)
PONDICHERRY- INDIA
2001-2002 ANALYST PROGRAMMER (CLIENT SERVER
1 YEAR APPLICATION) Information technology, Management studies
And development
AFPA, NANTERRE, FRANCE
2000-2000 Diploma in JAVA
6 MONTHS INDIAN INSTITUTE OF HARDWARE TECHNOLOGY
PONDICHERRY, INDIA
2008-2008 Diploma in CRM (Competence Regaining Managements)
Analyses of Current Resources in an enterprise
Handling available resources
Handover and Takeover process
Overview of Project Management Process Prince2 and Gap Analysis, ITIL
TELE2 INTERNAL MANANGEMENT TRAINING, STOCKHOLM - SWEDEN
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Experiences professionnelles
MR. RANGANADANE ANAND
31 Christchurch Road
Basement Flat
Reading Berkshire RG2 7AA
UNITED KINGDOM
E mail: HYPERLINK mailto:anaan1@yahoo.com
Mobile: +44 0 789 786 2477
Home: +44 0 118 901 9453
Nationality: French Citizen
MASTER OF ARTS DEGREE IN ECONOMY M.A
Technical Currency Analyst
UNIVERSITY OF MADRAS, INDIA
Achieved equivalent and Certified by the Academy of ORLEANS TOURS, FRANCE
1989 1991 BACHELOR OF ARTS DEGREE IN ECONOMY B.A
UNIVERSITY OF PONDICHERRY, INDIA.
2003 2003 Diploma in Oracle 8i 9i
1 MONTH MICE MANIPAL INSTITUTE OF COMPUTEREDUCATION
PONDICHERRY INDIA
ANALYST PROGRAMMER CLIENT SERVER
1 YEAR APPLICATION Information technology, Management studies
And development
AFPA, NANTERRE, FRANCE
2000 2000 Diploma in JAVA
6 MONTHS INDIAN INSTITUTE OF HARDWARE TECHNOLOGY
PONDICHERRY, INDIA
Diploma in CRM Competence Regaining Managements
Analyses of Current Resources in an enterprise
Handling available resources
Handover and Takeover process
Overview of Project Management Process Prince2 and Gap Analysis, ITIL
TELE2 INTERNAL MANANGEMENT TRAINING, STOCKHOLM SWEDEN
PROFESSIONAL EXPERIENCES
VERIZON BUSINESS READING UK
05 05 2009 to 06 08 2009 PREPAID PORTABILITY PROCESS ANALYST
Analyze existing Carrier Invoicing Model for Prepaid Customers,
Project Implementation of PRS for French Prepaid Ported Numbers,
Liaising with Customers for Business Requirements,
Testing, Implementation, Maintain and Support of PRS Premium Rated Services process for the Prepaid Customers for France,
Managing Project and internal processes,
Analyzing of CDRs of the incoming traffic and Rating into SingleView system
Market pricing analyzing and marketing of mobile products,
Analyzing Risk factors
2007 2009 TELE2 CENTRAL BILLING DUSSELDORF GERMANY RIGA LATVIA
17 01 2007 to 30 04 2009 BILLING BUSINESS TELECOM PROCESS ANALYST Singl.eView CBS
Prepaid Charging and Rating in the billing system,
Postpaid Bill Run support,
Supporting the billing operation team to solve the key problems raised during billing process,
Data analysis in the Oracle Database to trace out the errors and fix the error directly,
Prioritization of trouble tickets and fix the key issues to make the process run without interruption,
Supporting Revenue Assurance team in relation with CDR rating and make a monthly audit,
Business Requirement analyze for the change requirement in the billing system,
Project coordination in Migration and upgrade from Kenan billing system to SingleView,
Archiving Project Implementation ARCBS after Migration,
Change Request Analyze with the third party Vendors of Billing System to implement patches, new release with Architectural Roadmap and RDBMS structure and also directly into the source code.
Testing and Maintenance of Prepaid system,
Developing Oracle SQL Server scripting,
Analyzing of CDRs and processing the unprocessed CDRs in error,
Analyzing fraud customers,
Support Customers both internally and externally in case of fault in the billing system through Credit Control process, Order Management, and Customer Care
Analyzing the Switch Network, Mediation Devices, Provisioning, Rating process,
AR modules Order management process to trace out new customer registration before loading in BSS
BSS Cerillion, SingleView, Kenan Oracle support for Billing Operations,
In charge of Tele2 France, Tele2 Switzerland, Tele2 Netherlands to support prepaid operations,
Knowledge in DSL Broadband, VOIP, SMS, MMS, P L Report generation,
Testing newly launched products and services,
Write functional and technical test specifications, test cases for the billing utility and surrounding tools.
TELE2 SFR VELIZY FRANCE
03 03 2005 to 15 01 2007 BILLING DATA ANALSYT Singl.eView CBS PREPAID POSTPAID
Prepaid Direct Debit Run in CBS billing system,
Prepaid Charging and Rating in the billing system,
MNP Mobile Number Portability for French Customers,
Prioritization of trouble tickets and fix the key issues to make the process run without interruption,
Analyze of CDRs and processing the unprocessed calls,
Intelligence Network monitoring to distribute incoming calls, call routing and Call screening,
Calculating the errors done in billing production and analyze existing tools to prevent the errors,
Manage billing system operations to determine Local National rates to invoice customers,
Support BSS Cerillion, SingleView, Kenan Billing System and liaising directly with Vendors of BSS
Support Customers both internally and externally in case of fault in the billing system through Credit Control process, Order Management, and Customer Care
Testing of existing billing local tools, suggestion to improve the billing systems,
French Pre paid Mobile Products Data Analysis,
WLR Wholesale Line Rental project,
Knowledge in Prepaid, Mediation Devices, Provisioning, Rating processes. Reconciliation,
Rating and Mediation report for unprocessed CDRs and NFTs,
Testing CDRs and analyze errors,
Liaising with Data Ware House to get the historical data.
ALCATEL CIT VELIZY FRANCE
02 02 2004 to 25 02 2005 SAP MM BUSINESS CONSULTANT DATA MIGRATION PROJECT
Data Migration Project to SAP R 3, Complete Review of Existing Data,
Coordination ,Testing of the current design before migration,
Coordination and Testing with Development Team of migration,
Migrate or Update Company Details of suppliers in Sales Department to new version in SAP,
Manage the requirements process with end users,
Working closely with auditing team to specify the details of suppliers.
2003 2004 GE MEDICAL SYSTEMS VELIZY FRANCE
20 06 2003 to 18 01 2004 DATABASE MANAGER ORACLE 11i
Automation project for Creation of package to migrate data from Oracle11i to SQL Server acting as backup server,
Developing SQL script,
Preparing as is process documentation, to be process documentation,
Performing detailed testing of local software,
Performing backup and recovery from SQL SERVER, tuning, reporting.
2002 2003 Call and Solution Marketing CONSULTANCY Ris Orangis FRANCE
SOFTWARE TESTING DATABASE ADMINISTRATOR SQL SERVER 7.0
Replication, back up and developing script, creating package and optimization,
Review testing plans,
Testing Software and new version of the product,
Develop reports using standard tools including, preparing end user documentation.
TECHNICAL SKILLS
OS NETWORK: WINDOWS 3.11 95 98 NT4 00 ME XP, ETHERNET, LAN WAN, FIREWALL, TCP IP, UNIX
RDBMS: ORACLE 8i 9i 10g 11i, SQL SERVER7.0 2000, ACCESS, DB2, EXCEL, HYPERFILE WINDEV
SOFTWARE: WINDEV5.5 7.0 7.5, SAP MM, VB 6.0, PACK OFFICE 95 98 ME XP, PHOTOSHOP 6.0, FRONTPAGE, PC ANYWHERE, Object Communication Model OCM , TOAD, Tallyman,
LANGUAGES: PL SQL, SQL, W Language, HTML
BILLING System BSS: Arbor, Singl eView, Cerillion, CBS, Prepaid, Postpaid
EXTRAS
LANGUAGES SPOKEN: Fluent English French
LEISURE: FX Trader Stock Market and Trend analysis
SPORTS: Cricket: 1st division player for the Pondicherry state cricket association in the year 1990, Table Tennis .
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Profil : BAC+5 , 5-10 ans d’experience
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