Expert Intune (H/F)

Publiée le 22/01/2022 par Uniware

Lieu : Paris
Durée : 3 années
Tarif : Tarif non renseigné
Télétravail : 75 %
Début : ASAP

Description de la mission :



Description

1/Context:
Our Customer initiated a Digital Workplace program named One Workplace Program in 2019. This program aims to develop global modern products to be rolled-out within the entire group in the coming years.
As part of the program, the Devices Product line defines an innovative vision and strategy for the usage, coordination and implementation in all entities of Modern Workplace devices, (Windows, Mac, Mobile) including Virtual Desktop, while insuring legacy transition.
In this Product Line, we have created a modern managed product based on an up-to-date Windows 10, Cloud managed device (Intune), called Windows Edition. We have put in place a Feature Team whose mission is to build the product, be responsible of the Release Management as well as insuring deployment to our customers by configuring associated setup.
The workplace expert will be part of the Windows Edition Product & Feature team, helping to build the Intune managed device, working on new features & upgrades (OS, Security patches ), supporting entities' onboarding through profile setup & apps integration activities.

2/Services:
End-to-end application management (integrate-test-qualify-deploy) in Intune
L3 support activities (major incidents, technical issues faced by users)
Bug analysis/fixes
Feature development when necessary
Contribution to product lifecycle management on local entity

3/Deliverables:
App packages/ configured through Intune/WIP/VPN setup
Updating/resolving/closing SILVA incident tickets
Reports (Security items, device count, apps/tools reports) through Intune/Log Analytics
Documentation of all that will be implemented/configured

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