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Chef de Projet Succesfactors

Publiée le 24/06 par Montash

Lieu : Bruxelles (be)
Durée : 9 mois
Tarif : 550
Début : Asap

Description :

Global Talent Process & Technology Lead

Start date: ASAP
End date: 31 March 2021
Daily rate: 550 euros / day

Description of the mission

The Global Talent Process & Technology Lead will be responsible to ensure we have best in class global HR tools & services, that engage and enable our employees to create value for patients. Main accountabilities include global processes & tools ownership, global operational support & training, continuous improvement & project management.


1. Manages global processes, tools, and methodologies

- Ensures local & global requirements are collected taking the end users into account (employees & managers)
- Drives global process harmonization by partnering up with the local Process Owners and act as enabler/business analyst towards effective End to End process improvements considering local reality & requirements.
- Proposes and implements improvements on processes & tools
- Works with the local & global teams on automating our processes
- Ensures improvement of current processes & tools balancing efficiency & employee experience
- Works closely with IT to understand the requirements, opportunities & limitations of our tools
- Key contributor to the technology roadmap working in close collaboration with IT
- Has a good understanding of the roadmap of our tools and the overall HR IT market
- Leads projects using our project implementation methodology (agile)
- Leads User Acceptance testing in coordination with IT and end users
- Supports local teams with expertise when implementing local processes & solutions
- Tools in scope of the role (one or multiple): Employee Central, Neocase, Pro Time, Work Human,
- Processes in scope (one or multiple): HR answers, Compensation, TOR, Performance, Reporting, Data Privacy,
- For processes & tools the lead is responsible for: benchmarking and collecting external trends from other companies

2. Daily support on global tools & processes (supporting all countries/employees)

- Acts as Talent IS subject matter expert and serves as a liaison between Talent and IT
- Coordinates and communicates system changes, required systems maintenance/downtime, changes in functionality, etc. to the Talent operations team and other impacted teams
- Supports Local & global talent team members on processes & tools
- Supports Local & Global Talent team members on complex cases - Ensures processes & tools are well documented
- Deliver expert advice (3rd tier) to employees via HR Answers
- Ensures new team members around the globe are trained on our tools & processes
- Ensures that the local teams are sufficiently trained on current & new initiatives

3. Data & data quality

- Ensures the quality of our global master data is excellent - Defines how master data needs to be updated and how data are exchanged across systems - Collects feedback from stakeholders (ex. I2I) to understand the needs for new data - Takes initiatives to improve data quality: training, awareness,
- Ensures the right access management to different tools is in place in line with our policy and data privacy regulations

4. Partnership managements

- Manages the global partnerships with support of Purchasing & IT

Must have

Master’s Degree
5 years’ experience in HR, including 2-3 years of experience in operational HR Roles

Good to have

Very good knowledge of HR Operational processes
Strong experience with HR Enterprise software (SuccessFactors), HR Case management software (Neocase), include RFP and implementation experience.
Ability to lead, coach and motivate effectively across the organization (in project mode)
Strong relationship-building skills and the ability to work with people at all levels in the organization. Ability to adapt communication style to the audience (cultural awareness)
Solid communication skills, ability, and willingness to take initiative
Results driven with a strong service-oriented mindset and behavior. Ability to set expectations and communicate results and status proactively
Well organized and structured.
Able to multitask and manage risk actively
Analytical mindset
Excellent written and spoken English
Take ownership of resolving problems
Quality focused & accurate
Experience and high comfort level using Microsoft tools

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Référence à rappeler : SF176

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